Chapter Six:

a. Core assumptions of the frame.
b. Maslow hierarchy and the concept of human needs
c. Theory X and Y
d. Agyris personality-organization fit
e. The "new employment contract"
f. Effects of downsizing

Chapter Seven

a. Basic HR strategies
b. Work redesign/ job enrichment
c. Self managing teams
d. TQM successes and shortcomings and NUMMI
e.  Organizational development; survey feedback

Chapter Eight
a.  Espoused and theories-in use; Models 1 and 2; advocacy vs inquiry; self-sealing behavior; double loop learning, Argyris on skilled incompetence, etc.
b. Emotional intelligence
c. Management styles
d. Informal aspects of groups
e. Interpersonal conflict
f. Dynamics of  interpersonal exchanges